Senior Billing Specialist
Title:Senior Billing Specialist
Department:Financial Services

RIDGEVIEW, a not-for-profit community mental health center based in Oak Ridge, TN, has an immediate opening for a full-time Senior Billing Specialist.

Ridgeview has been named a 2018 Top Workplace by Knoxville News Sentinel. Ridgeview is a place where staff want to work, a place where staff are valued and appreciated, and a place where staff are proud of the impact they are making toward the improvement of people's lives. At Ridgeview, ultimate job satisfaction is derived from co-workers, clients, and the realization that we are part of carrying out Ridgeview's mission.

"Where life's complexities are met with hope"



Minimum high school graduate or equivalent with skills in data entry, claims submission, follow-up and management of problematic reimbursement issues.   A minimum of five years of prior medical office/hospital claims experience with additional experience working with third party payors to resolve complex reimbursement issues is required.  Prior experience in billing mental health claims is preferred.  Must possess excellent organization and communication (written and verbal) skills; mathematical aptitude; sense of discipline and ability to work under minimal supervision.  Must complete work with a sense of urgency and high degree of accuracy.  Must exercise discretion and good judgment in communicating account information to third parties.  Must be available to work regularly scheduled hours.


In addition to responsibilities for account management (billing and follow-up), this position is responsible for identifying and managing more complex billing issues within the department..  Will provide training and guidance to team members with resolving problematic account issues, and will directly manage larger and more complex billing issues as needed.  Will maintain good communication with major third party payor sources.  Must  have strong analytical and problem solving skills;  competent and willing to work directly with clients and/or third party payors to ensure that billing information is current and precise.  Must have excellent communication skills and enjoy working with clients.



Ridgeview offers a full line of benefits including: Medical, Dental, Vision, Retirement, Long-Term Disability, Holiday Pay, Vacation and Sick Leave, Life Insurance and Wellness Plan. Ridgeview is an approved National Health Service Corp site. Loan repayment for qualified behavioral health and primary health care providers is available.

Ridgeview is an equal opportunity employer. Ridgeview conducts Background Checks, Motor Vehicle Records, License/Degree Verification, and Drug Screens at hire. Employment is contingent upon clean drug screen, background check and driving record.

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